Shipping Policy

📦 Shipping Information
How Long Will My Order Take to Arrive?
Orders are processed within 1–3 business days.
Estimated delivery times:
🇺🇸 United States: 5–9 business days
🌎 International: 7–14 business days
You will receive a tracking number via email once your order has shipped.
🚚 How Shipping Works
To ensure fast and reliable delivery, Velmora partners with trusted fulfillment centers and major carriers, including:
• USPS
• UPS
• FedEx
• DHL
Orders are shipped from the nearest available warehouse based on inventory and destination.
If you purchase multiple items, they may arrive in separate packages at no additional cost.
🔄 Returns & 30-Day Guarantee
Your comfort and satisfaction are our top priority.
We proudly offer a 30-Day Risk-Free Guarantee.
If you're not completely satisfied, contact our support team within 30 days of receiving your order, and we will gladly assist you with the return process.
💬 Customer Support
Our support team is available 7 days a week.
Most inquiries are answered within 6–12 hours.
During weekends or holidays, please allow up to 24 hours.
We’re always here to help.